Reason #7: Failure to Prepare the Environment for Transfer
It does not matter what participants learn from a training program. If it is not applied to the job, performance will unlikely change, leading to the failure of training program. This training-transfer problem has been an important issue in training and development for decades, and it is still on-going. There are different barriers to this issue, of which little attention is given until too late.
To resolve this, barriers must be understood at the beginning of the process as part of needs assessment and analysis. By identifying early, measures can be taken to address the solution’s design, development, delivery and implementation. Efforts to minimize, if not eliminate, the barriers before the learning solution is implemented will result in a significant payoff.
Adapted from the article “Eleven Reasons Why Training and Development Fails... and what you can do about it” by Drs Jack J. Phillips & Patti P. Phillips at the ROI Institute, the Business Evaluation Centre will be featuring a mini-series on this topic, sharing a new point each week. Make sure to catch our weekly update!